At DigitalBuyer.com, we offer free shipping on every item in our catalog. However, for certain items, you may want to consider adding on extra shipping options depending on your needs.
Instead of going by ground, many of our larger items such as our fireproof file cabinets and fire safes should via freight truck. Free dock-to-dock shipping is available on these items to commercial locations. What this mean is that the freight truck will pull up to the loading dock for your business and unload your purchase onto your loading dock or forklift.
If you're not shipping to a business and/or do not have a loading dock, you may need to add-on extra shipping options in order to receive your order safely. See below for an explanation of the various special shipping options that are available. Not all options will be available for all items. Because of differences in streets and access ways, there may be different options available for residential locations.
Lift Gate/Curbside Service: If you do not have a loading dock or forklift, you will need to choose this option. The freight company will instead use a truck equipped with a lift gate to lower the item(s) curbside or to another safe location where the truck can access. The freight company will not be liable for the shipment after it is unloaded from the truck and signed off.
Inside Delivery: Unable to bring your item(s) inside? With inside delivery, the delivery personnel will place your order inside the ground floor as long as there are no stairs/steps or elevators. Uncartoning or removal of debris is not included.
Full Service Inside Delivery: This service includes the delivery and installation. The freight company will bring the item(s) inside and install it in the desired location. This includes uncartoning, removal of debris and set up. Up to 3 steps/stairs and/or elevator included. If there are more steps/stairs we will have to get a quote from the freight company. Please let us know prior to shipping to avoid re-delivery charges. The freight company will need to bring special equipment if there are additional steps.
Full Service Inside Delivery: This service includes the delivery and installation. The freight company will bring the item(s) inside and set it up in the desired location. This includes uncartoning, removal of debris and set up. Up to 3 steps/stairs (not flights!) and/or elevator included. If there are more steps/stairs we will have to get a quote from the freight company. Please let us know prior to shipping to avoid re-delivery charges. The freight company will need to bring special equipment if there are additional steps.
If not of these shipping options meet your needs or you have questions or concerns, please contact us prior to placing your order. Your satisfaction is our #1 concern and we'll do everything we can to assist you.
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