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Make sure you look for contact information. If you find it hard to find a phone number or physical address, ask yourself if the site may have something to hide. Often, an email address is not enough since it may be invalid or go to an inbox that is never answered. You can easily contact DigitalBuyer.com by phone, email or live chat. Our contact information is available on our contact us page.
When providing your credit card or other payment information, look to see that the page you are on is secure. In most web browsers, this is indicated by an icon of a lock up in your address bar or down in the status bar at the bottom of the browser. Also, the web address (URL) of the page you are on should start with "https" instead of the normal "http". If you are uncomfortable giving out your credit card information online, many established websites will take your order over the phone as we do. One disadvantage of phone orders is that unlike online ordering, this is usually not available 24/7. At DigitalBuyer.com, our phone lines are opened Mondays through Fridays from 9AM to 6PM PST.
Other things to look for are a clear return policy and security badges from established verifiers such as Authorize.net, Verisign, Trust Guard, the BBB and other names you recognize.
For more safe online shopping tips and further reading, check out the resources below:
BBB Online Shopping Tips
Washington Post's Five Tips for Safe Online Shopping
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